Terms and Conditions
Effective Date: June 8, 2026
Last Updated: June 10, 2026
Welcome to geturbantree.com. These Terms and Conditions (“Terms”) govern your use of the website and services operated by Urban Tree Inc. (“Urban Tree,” “we,” “us,” or “our”), including our SMS messaging program. By accessing or using our website or opting in to receive text messages, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use our website or services.
Use of This Website
You may use our website for lawful purposes only. You agree not to:
- Use the site in any way that violates applicable local, state, or federal laws
- Attempt to gain unauthorized access to any portion of the website or its systems
- Transmit any harmful, threatening, or offensive content
- Use automated tools (bots, scrapers, or crawlers) to access the site without our written permission
- Interfere with or disrupt the website or servers connected to it
We reserve the right to restrict or terminate your access to the website at any time, without notice, for any reason.
Services and Estimates
Information about our tree care services, including descriptions, availability, and pricing, is provided for general informational purposes only. All estimates are subject to change based on an on-site evaluation of your property.
An estimate or quote provided through this website, by phone, or in person does not constitute a binding contract until a formal service agreement is executed between you and Urban Tree.
Urban Tree reserves the right to decline any service request at our discretion.
SMS Messaging Program
Urban Tree offers an SMS (text message) program to communicate with customers and prospective customers. By opting in to receive text messages from Urban Tree, you agree to the following terms.
Program Description and Use Cases
Our SMS messaging program may be used to send you:
- Appointment confirmations and reminders
- Scheduling updates and service follow-ups
- Estimate and quote communications
- Missed call notifications and follow-ups
- Promotional offers and seasonal service reminders (marketing messages, only if you have opted in)
How to Opt In
You may opt in to receive text messages from Urban Tree by:
- Submitting a form on our website that includes SMS consent
- Providing your mobile number and verbal or written consent during a service inquiry
- Texting a keyword to our business number
By opting in, you confirm that you are the owner or authorized user of the mobile phone number provided, and you consent to receive text messages from Urban Tree at that number.
How to Opt Out
You can opt out of receiving text messages at any time by replying STOP to any message from Urban Tree. After opting out, you will receive a one-time confirmation message, and no further texts will be sent unless you opt back in.
Help and Support
For questions or assistance with our SMS program, reply HELP to any text message from us, or contact us directly:
- Phone: (423) 322-9236
- Website: geturbantree.com
Message Frequency and Rates
Message frequency varies based on your service activity and communication preferences. Message and data rates may apply depending on your mobile carrier and plan. Urban Tree is not responsible for any fees charged by your carrier.
Carrier Liability Disclaimer
Urban Tree and mobile carriers (including but not limited to AT&T, T-Mobile, Verizon, and others) are not liable for delayed or undelivered messages. Delivery of text messages is subject to effective transmission by your mobile carrier and network conditions. Carriers are not responsible for the content of messages sent through our SMS program.
No Sharing of SMS Opt-In Data
Your consent to receive text messages and the phone number you provide will not be shared with or sold to third parties or affiliates for their own marketing purposes.
Age Restriction
Our website and SMS messaging program are intended for individuals who are at least 18 years of age. By using our website or opting in to receive text messages, you confirm that you are 18 years of age or older.
Privacy Policy
Your use of our website and SMS messaging program is also governed by our Privacy Policy, which describes how we collect, use, and protect your personal information, including your phone number and SMS consent data. Please review our Privacy Policy at geturbantree.com/privacy-policy.
Intellectual Property
All content on this website, including text, images, graphics, logos, and design elements, is the property of Urban Tree Inc. or its content providers and is protected by applicable copyright and trademark laws.
You may not reproduce, distribute, modify, or create derivative works from any content on this site without our prior written consent.
Disclaimer of Warranties
This website and all content, materials, and services provided through it are offered on an “as is” and “as available” basis, without any warranties of any kind, either express or implied.
Urban Tree does not warrant that:
- The website will be available at all times or free from errors
- The content on the website is accurate, complete, or current
- The website is free from viruses or harmful components
Your use of this website is at your own risk.
Limitation of Liability
To the fullest extent permitted by law, Urban Tree Inc., its owners, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from:
- Your use of or inability to use this website
- Any errors or omissions in the website’s content
- Any unauthorized access to or use of our servers or any personal information stored therein
- Any third-party content or conduct on or through the website
In no event shall our total liability to you exceed the amount you have paid to Urban Tree for services in the twelve (12) months preceding the claim, or one hundred dollars ($100), whichever is greater.
Indemnification
You agree to indemnify, defend, and hold harmless Urban Tree Inc., its owners, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising out of or in connection with:
- Your use of this website
- Your violation of these Terms
- Your violation of any third-party rights
Third-Party Links
Our website may contain links to third-party websites or resources. These links are provided for convenience only. Urban Tree does not endorse and is not responsible for the content, products, or services offered by third-party websites.
Governing Law
These Terms shall be governed by and construed in accordance with the laws of the State of Tennessee, without regard to conflict of law principles. Any disputes arising from these Terms or your use of this website shall be resolved exclusively in the courts located in Hamilton County, Tennessee.
Severability
If any provision of these Terms is found to be invalid or unenforceable by a court of competent jurisdiction, the remaining provisions shall continue in full force and effect.
Changes to These Terms
We may update these Terms from time to time. Any changes will be posted on this page with an updated “Last Updated” date. Your continued use of the website after changes are posted constitutes your acceptance of the revised Terms.
Contact Us
If you have any questions about these Terms, please contact us:
Urban Tree Inc. 12832 Dayton Pike Soddy Daisy, TN 37379 Phone: (423) 322-9236 Website: geturbantree.com
